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 Easy Access to top management 
 Technology Support Services
 Competitive Brokerage & Margins
Handholding for new partners
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 A clear trader perspective
 Latest Market Information
 Value Added Commodity Services
 Zero Response Time
 Domain Knowledge
 Efficient Back Office
      The Company (RBG) has adopted various policies and procedures for internal control measures and tools for compliance of various Acts, Rules and Regulations of the Exchanges/Depository.
CLIENT REGISTRATION-:
Account opening form containing Rights and obligation documents, Risk Disclosure Document, Guidance for DO’s and Don’ts for trading on Exchange, Policies & Procedure must be signed by the client. The client may or may not sign the Voluntary documents.
  No account shall be opened in a fictitious / benami name or on an anonymous basis.
  
  Location (registered office address, correspondence addresses and other addresses if applicable), nature of business activity, trading, turnover etc. and Bank Account details shall be noted. Any change in any of the details shall be immediately updated in the KYC profile
  
  Documentation requirement and other information shall be collected as per guidelines issued by RBI and SEBI from time to time.
  
  It shall be ensured that an account is not opened where it is not possible to apply appropriate clients due diligence measures / KYC policies. This may be applicable in cases where it is not possible to ascertain the identity of the client, information provided to the intermediary is suspected to be non genuine, perceived non cooperation of the client in providing full and complete information. It is to be ensured that such Clients should not be allowed to continue to do business with us and a suspicious activity report should be filed with the concerned Authority. Whether there is suspicious trading shall be evaluated in determining whether to freeze or close the account. Suitable measures shall be taken to ensure that securities or money that may be from suspicious trades is not returned/paid back to such entities. However, as a matter of due diligence, the relevant authorities shall be informed in determining what action should be taken with such entities.
  
  The circumstances under which a client is permitted to act on behalf of another person / entity should be clearly laid down. It should be specified in what manner the account should be operated, transaction limits for the operation, additional authority required for transactions exceeding a specified quantity / value and other appropriate details. Further the rights and responsibilities of both the persons (i.e., the agent- client registered with the intermediary, as well as the person on whose behalf the agent is acting should be clearly laid down). Adequate verification of a person’s authority to act on behalf the customer should also be carried out.
  
  Necessary checks have to be carried out before opening an account so as to ensure that the identity of the client does not match with any person having known criminal background or is not banned in any other manner, whether in terms of criminal or civil proceedings by any enforcement agency worldwide .
CUSTOMER DUE DELIGENCE-:
ENSURING PROPER IDENTIFICATION-:
CATEGORISATION OF CLIENTS-:
POLICY FOR PENNY STOCK-:
IMPOSITION OF PENALTY / DELAYED PAYMENT CHARGES-:
THE RIGHT TO SELL CLIENT’S SECURITIES OR CLOSE CLIENT’S POSITIONS-:
SHORTAGES IN OBLIGATIONS ARISING OUT OF INTERNAL NETTING OF TRADES-:
INACTIVE CLIENT ACCOUNT-:
Client Acceptance of Policies and Procedures stated hereinabove:
    I/We have fully understood the same and do hereby sign the same and agree not to call into question the validity, enforceability and applicability of any provision/clauses this document any circumstances what so ever. These Policies and Procedures may be amended /changed unilaterally by the broker, provided the change is informed to me/us with through any one or more means or methods. I/we agree never to challenge the same on any grounds including delayed receipt/non receipt or any other reasons whatsoever. These Policies and Procedures shall always be read always be read along with the agreement and shall be compulsorily referred to while deciding any dispute/difference or claim between me/us and stock broker before any court of law/judicial/ adjudicating authority including arbitrator/mediator etc.
 
Contract Notes, Daily Margin Statement, Quarterly Statements of Accounts and Register of Securities to Clients
 
1. Contract Notes will be issued within 24 hours from the trading date.
 
2. In addition to Contract Notes Daily Margin Statement is dispatched to the clients within 24 hours. The clients are informed about their margin details with breakups in the form of Cash, FDR, BG securities in the daily margin statement sent to them.
 
3. Contract Notes, Daily Margin Statements, Quarterly / Monthly Statements of Accounts and Register of Securities are all sent to clients.
 
4. Contract Notes, Daily Margin Statements, Quarterly Statements of Accounts and Register of Securities are issued by the Head Office, irrespective whether the trade has been executed at the head office or at the branch office. The company follows centralized system of accounting and as such all documents relating to the clients are issued to the client from head office.